This Privacy Policy (the "Policy") explains the way of
treatment of the information which is provided or collected
in the websites on which this Policy is posted. In addition
the Policy also explains the information which is provided
or collected in the course of using the applications of the
Company which exist in the websites or platforms of other
company.
Through this Policy, the Company regards personal
information of the users as important and inform them of the
purpose and method of Company's using the personal
information provided by the users and the measures taken by
the Company for protection of those personal information.
This Policy will be effective on the 1st day of April, 2023
and, in case of modification thereof, the Company will make
public notice of it through posting it on the bulletin board
of Company's website or individual notice through sending
mails, fax or e-mails).
1. Information to be collected and method of collection
(1)
Personal information items to be collected Personal
information items to be collected by the Company are as
follows:
• Information provided by the users The Company may collect
the information directly provided by the users. [Option to
select 'personal information items' in Appendix <1-1>
of Personal Privacy Policy]
• Information collected while the users use services
Besides
of information directly provided by the users, the Company
may collect information in the course that the users use the
service provided by the Company. [Option to select 'personal
information items' in Appendix <1-2> of Personal
Privacy Policy]
(2) Method of collection The Company collects the
information of users in a way of the followings: [Option to
select 'method of collection' in Appendix <2> of
Personal Privacy Policy]
2. Use of collected information The Company uses the
collected information of users for the following purposes:
[Option to select 'use of collected information' in Appendix
<3> of Personal Privacy Policy]
The Company agrees that it will obtain consent from the
users, if the Company desires to use the information other
than those expressly stated in this Policy.
3. Sharing collected information Except for the following
cases, the Company will not share personal information with
a 3rd party • when the Company shares the information with
its affiliates, partners and service providers; [Option to
select 'sharing of collected information' in Appendix
<4-1> of Personal Privacy Policy]
• when the users consent the sharing in advance; [Option to
select 'sharing of collected information' in Appendix
<4-2> of Personal Privacy Policy]
• when the sharing is required by the laws
- if required to be disclosed by the laws and regulations;
or
- if required to be disclosed by the investigative agencies
for detecting crimes in accordance with the procedure and
method as prescribed in the laws and regulations
4. Cookies, Beacons and Similar Technologies The Company may
collect collective and impersonal information through
'cookies' or 'web beacons'. Cookies are very small text
files to be sent to the browser of the users by the server
used for operation of the websites of the Company and will
be stored in hard-disks of the users' computer.
Web beacon is a small quantity of code which exists on the
websites and e-mails. By using web beacons, we may know
whether a user has interacted with certain webs or the
contents of email.
These functions are used for evaluating, improving services
and setting-up users' experiences so that much improved
services can be provided by the Company to the users
The items of cookies to be collected by the Company and the
purpose of such collection are as follows: [Option to select
'collecting cookies' in Appendix <5> of Personal
Privacy Policy]
The users have an option for cookie installation. So, they
may either allow all cookies by setting option in web
browser, make each cookie checked whenever it is saved, or
refuses all cookies to be saved: Provided that, if the user
rejects the installation of cookies, it may be difficult for
that user to use the parts of services provided by the
Company.
5. Users' right to access and option 5 The users or their
legal representatives, as main agents of the information,
may exercise the following options regarding the collection,
use and sharing of personal information by the Company:
• exercise right to access to personal information;
• make corrections or deletion;
• make temporary suspension of treatment of personal
information; or
• request the withdrawal of their consent provided before
If, in order to exercise the above options, you, as an user,
use the menu of 'amendment of member information of webpage
or contact the Company by using representative telephone or
sending a document or e-mails, or using telephone to the
responsible department (or person in charge of management of
personal information), the Company will take measures
without delay: Provided that the Company may reject the
request of you only to the extent that there exists either
proper cause as prescribed in the laws or equivalent cause.
6. Security The Company regards the security of personal
information of uses as very important. The company
constructs the following security measures to protect the
users' personal information from any unauthorized access,
release, use or modification [Option to select 'security
measures' in Appendix <5> of Personal Privacy Policy]
7. Protection of personal information of children In
principle, the Company does not collect any information from
the children under 13 or equivalent minimum age as
prescribed in the laws in relevant jurisdiction. The
website, products and services of the Company are the ones
to be provided to ordinary people, in principle. The website
or application of the Company has function to do age limit
so that children cannot use it and the Company does not
intentionally collect any personal information from children
through that function. (Additional procedure for collecting
personal information from children) However, if the Company
collects any personal information from children under 13 or
equivalent minimum age as prescribed in the laws in relevant
jurisdiction for the services for unavoidable reason, the
Company will go through the additional procedure of the
followings for protecting that personal information of
children:
• obtain consent from the parents or guardian of children so
as to collect personal information of children or directly
send the information of products and services of the Company
• give the parents or guardian of children a notice of
Company's policy of privacy protection for children
including the items, purpose and sharing of personal
information collected • grant to legal representatives of
children a right to access to personal information of that
children/correction or deletion of personal
information/temporary suspension of treatment of personal
information/ and request for withdrawal of their consent
provided before • limit the amount of personal information
exceeding those necessary for participation in online
activities
8. Modification of Privacy Protection Policy The Company has
the right to amend or modify this Policy from time to time
and, in such case, the Company will make a public notice of
it through bulletin board of its website (or through
individual notice such as written document, fax or e-mail)
and obtain consent from the users if required by relevant
laws.
9. Others [Option to select 'data transmission' in Appendix
<7> of Personal Privacy Policy] [Option to select
'sites and service of 3rd party' in Appendix <8> of
Personal Privacy Policy] [Option to select 'guidelines for
residents in California' in Appendix <9> of Personal
Privacy Policy] [Option to select 'guidelines for residents
in Korea' in Appendix <10> of Personal Privacy Policy]
10. Responsible department of Company The Company designates
the following department and person in charge of personal
information in order to protect personal information of
customers and deal with complaints from customers
• Department responsible for privacy protection and customer
service :
Address : 3003 N First St #206 San Jose, CA 95134 USA
Tel.: +1-408-621-0044
E-mail: support@machbase.com
The latest update date: April, 2023
Appendix of Privacy Policy
<1-1> Items of personal information
Title of service | Items to be collected(examples) |
---|
Internet membership service | ∘ Name, email address, ID, telephone number, address,
national information, encoded identification information
(CI), identification information of overlapped
membership (DI) ∘ For minors, information of legal
representatives (name, birth date, CI and DI of legal
representatives) |
Online payment service | ∘ Name, address, telephone number, and email address ∘
Payment information including account number and card
number ∘ Delivery information including delivery
address, name and contact information of recipient ∘
Information of bid, purchase and sales |
Social network service | ∘ Name, email address, ID, telephone number, address,
national information, address list (acquaintance) ∘
Information of place of taking pictures and date of
creation of files ∘ Information of service use of
members such as the type of contents watched or used by
members, frequencies and period of activities of members |
<1-2> Items of personal information
Lists | Items to be collected(examples) |
---|
Equipment information | ∘ Equipment identifier, operation system, hardware
version, equipment set-up and telephone number |
Log information | ∘ Log data, use time, search word input by users,
internet protocol address, cookie and web beacon |
Location information | ∘ Information of device location including specific
geographical location detected through GPS, Bluetooth or
Wi-Fi (limited to the region permissible under the laws) |
Other information | ∘ Preference, advertisement environment, visited pages
regarding service use of users |
<2> Method of collection
• webpage, written form, fax, telephone calling, e-mailing,
tools for collection of created information
• provided by partner companies
<3> Use of collected information
• Member management and identification
• To detect and deter unauthorized or fraudulent use of or
abuse of the Service
• Performance of contract and service fee settlement
regarding provision of services demanded by the users
• Improvement of existing services and development of new
services
• Making notice of function of company sites or applications
or matters on policy change
• To help you connect with other users you already know and,
with your permission, allow other users to connect with you
• To make statistics on member’s service usage, to provide
services and place advertisements based on statistical
characteristics
• To provide information on promotional events as well as
opportunity to participate
• To comply with applicable laws or legal obligation
• Use of information with prior consent of the users (for
example, utilization of marketing advertisement)
<4-1> Sharing of collected information
∘ When the Company's affiliates, partners and service
providers carry out services such as bill payment, execution
of orders, products delivery and dispute resolution
(including disputes on payment and delivery) for and on
behalf of the Company
<4-2> Sharing of collected information
∘ when the user selects to be provided by the information of
products and services of certain companies by sharing his or
her personal information with those companies
∘ when the user selects to allow his or her personal
information to be shared with the sites or platform of other
companies such as social networking sites
∘ other cases where the user gives prior consent for sharing
his or her personal information
<5> Collecting cookies
Category | Reasons for using cookies and additional information |
---|
strictly necessary cookies | This cookie is a kind of indispensable cookie for the
users to use the functions of website of the Company.
Unless the users allow this cookie, the services such as
shopping cart or electronic bill payment cannot be
provided. This cookie does not collect any information
which may be used for marketing or memorizing the sites
visited by the users (Examples of necessary cookies)
|
performance cookies | This cookie collects information how the users use the
website of the Company such as the information of the
pages which are visited by the users most. This data
helps the Company to optimize its website so that the
users can search that website more comfortably. This
cookie does not collect any information of the users.
Any and all the information collected by this cookie
will be processed collectively and the anonymity will be
guaranteed. (Examples of performance cookies) ∘ Web analysis: provide statistical data on the ways of
using website ∘ Advertisement response fee: check the effect of
advertisement of the Company ∘ Tracing affiliated companies; one of visitors of the
Company provides anonymously feedback to the affiliated
companies ∘ Management of error: measure an error which may occur
so as to give a help for improving website ∘ Design testing: test other design of the website of
Company
|
functionality cookies | This cookie is used for memorizing the set-ups so that
the Company provides services and improves visit of
users. Any information collected by this cookie does not
identify the users individually. (Examples of functionality cookies) ∘ Memorize set-ups applied such as layout, text size,
basic set-up and colors ∘ Memorize when the customer respond to a survey
conducted by the Company
|
functionality cookies | This cookie is used for memorizing the set-ups so that
the Company provides services and improves visit of
users. Any information collected by this cookie does not
identify the users individually. (Examples of functionality cookies) ∘ Memorize set-ups applied such as layout, text size,
basic set-up and colors ∘ Memorize when the customer respond to a survey
conducted by the Company
|
<6> Security measures
• Encryption of personal information
- Transmit users' personal information by using encrypted
communication zone
- Store important information such as passwords after
encrypting it
• Countermeasures against hacking
- Install a system in the zone the external access to which
is controlled so as to prevent leakage or damage of users'
personal information by hacking or computer virus
• Establish and execute internal management plan • Install
and operate access control system
• Take measures to prevent forging or alteration of access
record
<7> Data transmission
Considering it engages in global businesses, the Company may
provide the users' personal information to the companies
located in other countries for the purpose as expressly
stated in this Policy. For the places where the personal
information is transmitted, retained or processed, the
Company takes reasonable measures for protecting that
personal information.
(If used in the US, additional security measures may be
available) In addition, when the personal information
obtained from the European Union is used or disclosed, the
Company may have to comply with safe harbor principle as
required by the Commerce Department of USA, take other
measures or obtain consent from users so far as those
complies with the regulations of EU so as to use a
standardized agreement provision approved by executing
organizations of EU or securing proper safe measures.
<8> 3rd party's sites and services
The website, product or service of the Company may include
the links to the ones of a 3rd party and the privacy
protection policy of the site of 3rd party may be different.
Thus, it is required for the users to check additionally
that policy of a 3rd party site linked to the site of the
Company.
<9> Guide for users residing in California
If the user resides in California, certain rights may be
given. The Company prepares preventive measures necessary
for protecting personal information of members so that the
Company can comply with online privacy protection laws of
California.
In case of leakage of personal information, a user may
request the Company to check the leakage. In addition, all
the users in the website of the Company, can modify their
information at any time by using the menu for changing
information by connecting their personal account.
Moreover, the Company does not trace the visitors of its
website nor use any signals for 'tracing prevent'. The
Company will not collect and provide any personal
identification information through ad services without
consent of users.
<10> Guide for users residing in Korea
The Company guides several additional matters to be
disclosed as required by the information network laws and
personal information protection laws in the Republic of
Korea as follows:
(1) Information collected The items collected by the Company
are as follows:
• Examples of required information
Title of service | Items to be collected(examples) |
---|
Internet membership service | ∘ Name, email address, ID, telephone number, address,
national information, encoded identification information
(CI), identification information of overlapped
membership (DI) ∘ For minors, information of legal
representatives (name, birth date, CI and DI of legal
representatives) |
Online payment service | ∘ Name, address, telephone number, and email address ∘ For payment with credit card : name of card company,
number and expiration of card ∘ For small sum payment charged on the mobile phone:
mobile phone number, payment approval number ∘ For payment by remittance: name of bank, account
number and password of account ∘ For deposit without a bankbook: name of remitter,
contact information ∘ Delivery information including delivery address, name
and contact information of recipient ∘ Information of bid, purchase and sales
|
Social network service | ∘ Name, email address, ID, telephone number, address,
national information, address list (acquaintance) ∘ Information of place of taking pictures and date of
creation of files ∘ Information of service use of members such as the type
of contents watched or used by members, frequencies and
period of activities of members
|
In the course of using services, the information as
described below may be created and collected: ∘ Information of devices (equipment/device identifier,
operation system, hardware version, equipment set-up and
telephone number) ∘ Log information (Log data, use time, search word input
by users, internet protocol address, cookie and web
beacon) ∘ Location information (Information of device location
including specific geographical location detected
through GPS, Bluetooth or Wi-Fi) ∘ Other created information
|
• Examples of optional items
The user may reject the collection and use of optional items
and, even in case of rejection, there is no limit on use of
services
Purpose of collection | Items to be collected(examples) |
---|
User analysis | ∘ The reason for membership, occupation, marriage
status, wedding anniversary, interest category and SNS
account information |
Provision of customized ad | ∘ Contents and result of marketing activities and event
participation |
Delivery of urgent notice | ∘ Contents and result of marketing activities and event
participation management of other agreements and event
participation |
Marketing | ∘ Preference, advertisement environment, visited pages
regarding service use of users |
• Additional procedure for collection of sensitive
information
If collection of sensitive information is indispensable, the
Company may collect it by going through lawful procedure in
accordance with relevant laws and regulations. The sensitive
information which may be collected by the Company is as
follows:
∘ Thoughts and belief ∘ Membership of and withdrawal from
labor union or political party
∘ Political opinions
∘ Information of health and sexual life
∘ Genetic information obtained from the result of gene test
∘ Information of criminal record including announcement,
exemption and suspension of sentences, care and custody,
protective custody, treatment and custody, probation, lapse
of suspension of sentence and cancellation of suspension of
execution.
(2) Commission for collected personal information
For carrying out services, the Company commissions external
professional companies (subcontractors) to process personal
information as follows. This commissioned works for
processing personal information is carried out by each
subcontractor and service only if necessary for providing
that service.
In commissioning process of personal information, in order
to secure safety of personal information , the Company
supervises and ensure to expressly state in the agreement
with subcontractors so that those subcontractors will safely
process personal information by strictly complying with
directions regarding personal information protection,
keeping personal information secret, not disclosing it to a
3rd party and being liable for accidents and returning or
destructing personal information upon termination of the
commission or process.
Name of subcontractors | Description of commissioned works (services) |
---|
AAA | Customer service |
(3) Details of provision of personal information to 3rd
party
Except for the following cases, the Company does not
disclose or provide personal information of the users to a
3rd party:
Recipients of information | Purpose of use of recipient | Items to be provided | Period of retention and use of recipient |
---|
BBB | Provision of service tie-up | ID, Name and age | Until the date when the purpose of use is achieved or
period as required by the laws |
(4) Period for retention and use of personal information
In principle, the Company destructs personal information of
users without delay when: the purpose of its collection and
use has been achieved; the legal or management needs are
satisfied; or users request: Provided that, if it is
required to retain the information by relevant laws and
regulations, the Company will retain member information for
certain period as designated by relevant laws and
regulations. The information to be retained as required by
relevant laws and regulations are as follows:
∘ Record regarding contract or withdrawal of subscription:
5 years (The Act on Consumer Protection in Electronic
Commerce)
∘ Record on payment and supply of goods: 5 years (The Act
on Consumer Protection in Electronic Commerce)
∘ Record on consumer complaint or dispute treatment: 3
years (The Act on Consumer Protection in Electronic
Commerce)
∘ Record on collection/process, and use of credit
information: 3 years (The Act on Use and Protection of
Credit Information)
∘ Record on sign/advertisement: 6 months(The Act on
Consumer Protection in Electronic Commerce)
∘ Log record of users such as internet/data detecting the
place of user connection: 3 months(The Protection of
Communications Secrets Act)
∘ Other data for checking communication facts: 12 months
(The Protection of Communications Secrets Act)
(5) Procedure and method of destruction of personal
information
In principle, the Company destructs the information
immediately after the purposes of its collection and use
have been achieved without delay: Provided that, if any
information is to be retained as required by relevant laws
and regulations, the Company retain it for the period as
required by those laws and regulations before destruction
and, in such event, the personal information which is stored
and managed separately will never be used for other
purposes. The Company destructs: hard copies of personal
information by shredding with a pulverizer or incinerating
it; and delete personal information stored in the form of
electric file by using technological method making that
information not restored.
(6) Technical, managerial and physical measures for
protection of personal information
In order to prevent the loss, theft, leakage, alteration or
damage of personal information of the users, the Company
takes technical, managerial and physical measures for
securing safety as follows:
Items | Examples |
---|
Technical measures | ∘ Utilize security servers for transmitting encryption
of personal information ∘ Take measures of
encryption for confidential information ∘ Install
and operate access control devices and equipments ∘ Establish and execute internal management plan |
Managerial measures | ∘ Appoint a staff responsible for protecting personal
information ∘ Provide education and training for staffs treating
personal information ∘ Establish and execute internal management plan ∘ Establish rules for writing passwords which is hard to
be estimated ∘ Ensure safe storage of record of access to personal
information processing system ∘ Classify the level of authority to access to personal
information processing system
|
Physical measures | ∘ Establish and operate the procedure for access control
for the facilities for storing personal information ∘ Store documents and backing storage containing
personal information in safe places which have locking
device |